Contact DTC Express

Need a quote, want to track a move or have a question about a booking? Our team is here to help. Choose the way that suits you best, and we will get back to you as quickly as we can.

Business Details

  • Brand name: DTC Express (Packers and Movers)
  • Legal business name: DTC EXPRESS PACKERS AND MOVERS (proprietorship)
  • GSTIN: 07EKYPK0645H1ZP
  • Registered and office address: Pole No -J- 085, Ground Floor, Near Pardhan Service Station, Bharthal Village, New Delhi, Delhi 110077, India
  • Website: www.dtcexpress.in

Talk to Us

Reason for contact How to reach us
Quotes, bookings and general enquiries +91-97115-46001 or +91-93111-93119
WhatsApp +91-97115-35001
Email for enquiries info@dtcexpress.in
Damage claims, delivery issues and support support@dtcexpress.in
Privacy and data requests info@dtcexpress.in

24/7 Support

  • Phone, WhatsApp and email: 24 hours a day, 7 days a week
  • Sundays: available, like every other day

Visit Our Office

Pole No -J- 085, Ground Floor, Near Pardhan Service Station, Bharthal Village, New Delhi, Delhi 110077. Please call before visiting so that the right person is available to meet you.

Get a Free Quote

Fill in the form and a coordinator will contact you. The survey and written quote are free. We use your details only to answer this request, never for offers or promotions.

How Fast Will We Respond?

  • Quote requests: usually within 30 minutes
  • Emails: within one working day
  • Complaints and grievances: acknowledged within 48 hours

Grievance Officer

In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, you can contact our Grievance Officer directly.

We acknowledge every grievance within 48 hours and aim to resolve it within 30 days.

Frequently Asked Questions

How can I contact DTC Express quickly?

Call +91-97115-46001 or WhatsApp +91-97115-35001 for the fastest reply. You can also email info@dtcexpress.in or fill in the quote form on this page. Quote requests are usually answered within 30 minutes.

What are your working hours?

Our support is available 24 hours a day, 7 days a week. Call or WhatsApp +91-97115-46001 at any time.

Where is your office located?

Our office is at Pole No -J- 085, Ground Floor, Near Pardhan Service Station, Bharthal Village, New Delhi, Delhi 110077. Please call before visiting so the right person is available to meet you.

How do I get a free quote?

Fill in the quote form with your move type, cities, home size and preferred date, or call us. A coordinator will arrange a free survey at your home or by video and then send you a written, itemised quote.

How do I make a damage or delivery complaint?

Email support@dtcexpress.in with your booking number, photographs and a short description. Please do this within the deadlines in our Terms and Conditions. Unresolved issues can be escalated to our Grievance Officer at info@dtcexpress.in.

How can I be sure a call or message is really from DTC Express?

We only use the phone numbers and email addresses listed on this page. If someone contacts you from another number, do not pay them. Call +91-97115-46001 to confirm before sending any money.

Who should I contact about privacy or data requests?

Write to info@dtcexpress.in. You can use this address to ask for a copy, a correction or deletion of your personal data.

How long does it take to resolve a complaint?

We acknowledge every complaint within 48 hours and aim to resolve it within 30 days. Complex cases that involve third parties or investigation may take longer, and we will keep you updated.

Stay Safe from Fraud

Please make payments only to DTC Express’s official bank account, UPI ID or payment link shared by our team. Do not pay anyone who contacts you from an unknown number claiming to represent us. If you are unsure, call +91-97115-46001 to verify before paying.