Need a quote, want to track a move or have a question about a booking? Our team is here to help. Choose the way that suits you best, and we will get back to you as quickly as we can.
| Reason for contact | How to reach us |
|---|---|
| Quotes, bookings and general enquiries | +91-97115-46001 or +91-93111-93119 |
| +91-97115-35001 | |
| Email for enquiries | info@dtcexpress.in |
| Damage claims, delivery issues and support | support@dtcexpress.in |
| Privacy and data requests | info@dtcexpress.in |
Pole No -J- 085, Ground Floor, Near Pardhan Service Station, Bharthal Village, New Delhi, Delhi 110077. Please call before visiting so that the right person is available to meet you.
Fill in the form and a coordinator will contact you. The survey and written quote are free. We use your details only to answer this request, never for offers or promotions.
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Information Technology Act, 2000, you can contact our Grievance Officer directly.
We acknowledge every grievance within 48 hours and aim to resolve it within 30 days.
Call +91-97115-46001 or WhatsApp +91-97115-35001 for the fastest reply. You can also email info@dtcexpress.in or fill in the quote form on this page. Quote requests are usually answered within 30 minutes.
Our support is available 24 hours a day, 7 days a week. Call or WhatsApp +91-97115-46001 at any time.
Our office is at Pole No -J- 085, Ground Floor, Near Pardhan Service Station, Bharthal Village, New Delhi, Delhi 110077. Please call before visiting so the right person is available to meet you.
Fill in the quote form with your move type, cities, home size and preferred date, or call us. A coordinator will arrange a free survey at your home or by video and then send you a written, itemised quote.
Email support@dtcexpress.in with your booking number, photographs and a short description. Please do this within the deadlines in our Terms and Conditions. Unresolved issues can be escalated to our Grievance Officer at info@dtcexpress.in.
We only use the phone numbers and email addresses listed on this page. If someone contacts you from another number, do not pay them. Call +91-97115-46001 to confirm before sending any money.
Write to info@dtcexpress.in. You can use this address to ask for a copy, a correction or deletion of your personal data.
We acknowledge every complaint within 48 hours and aim to resolve it within 30 days. Complex cases that involve third parties or investigation may take longer, and we will keep you updated.
Please make payments only to DTC Express’s official bank account, UPI ID or payment link shared by our team. Do not pay anyone who contacts you from an unknown number claiming to represent us. If you are unsure, call +91-97115-46001 to verify before paying.